About >> General Information
Acknowledgments
All orders must be in writing are acknowledged promptly with estimated shipping date. Please notify us of any discrepancies.
Rush Orders
Please advise if you have a rush order and we will make every effort to accommodate your request.
Dies
All dies and their titles do not convey. 3D dies quoted on a case by case basis.
PMS Colors
Exact color matching is available on all of our products except for Cloisonné products. Every effort will be made to match PMS colors as closely as possible. Due to various methods of manufacturing, we can not guarantee exact color matches.
Regarding Amroidery and Woven products: We can not match threads to PMS colors exactly but we will get as close as possible.
Prices
All prices in the catalog are subject to change without notice due to fluctuations in raw material and shipping costs.
Gold and Silver orders
Gold and silver orders require a 50% deposit due at time of order. Price on gold products are based on gold market price of $798 per ounce based on November 2007 price.
Artwork
Electronic camera ready artwork is preferred. We cannot guarantee the return of artwork. You may submit artwork in one of the following formats: Adobe Illustrator, Corel Draw, Adobe PhotoShop 6.0, PDF, JPG, TIFF, and BMP. We accept PC file format. Art charges if needed may apply and are billed at $ 35.00 per hour for complex designs. No charge for simple artwork and type setting.
Minimum Custom Order
For below quantities less than minimum than the minimum quantity, please call for a custom quote
Cancellations or Changes
Any cancellations or changes after an order is placed will be subject to all cost incurred plus a cancellation charge of $50(A) and will be invoiced accordingly.
Delivery
Please allow 10 working days for delivery upon receipt of order. Orders are shipped F.O.B. Carlsbad, California. Shipping is via ground service and all shipping and handling charges will be assessed accordingly.
Trademarks
The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of imprinted products available. They are not intended to represent that the products or artwork are produced or endorsed for the owners of the artwork, designs or trademarks. Linx Corporation assumes no responsibility for determining who does or does not hold title to a particular trademark. All liabilities of this nature rest with the customer. We reserve the right to use all logos in our advertising and displays unless notified in writing at time of order.
Plating Changes
Plating changes are available at no charge as long as the same die is used.
Returned Merchandise
No order may be returned to the factory without prior factory authorization. Authorization must be requested within 10 days from invoice date.
Preproduction Samples
Preproduction samples are available with a $75.00 deposit and 2-3 week delivery. Upon approval of sample, $75.00 is applied to order and an additional 2 to 3 weeks is required to complete production.
Split Shipments
When your order calls for a delayed split shipment, the merchandise will be produced and billed, with shipments delayed per your request. The delayed split-ship charge is $10.00 (F) per shipment. No delayed split shipments will be allowed past a 12-month period of time.
Accepted Credit Cards
We accept Visa, MasterCard and American Express. We do not recommend submitting your credit card information via email, you can call us or fax this Credit Card Payment Form to us. When providing credit card information, please include your order number, the type of card, the card number, the expiration date and your full name along with your billing address as it appears on the card.
Privacy Notice
We value your privacy. We will never rent, sell or give your information to anyone else, for any reason, ever. (You can view our privacy policy to see that we’re serious.) We also make it really easy to unsubscribe if you want to). Important: Please make sure your email preferences are set to allow emails from @linxcorp.us. Effective Date 06/01/2009
